The Language of Hospitality: Reservations Sales Edition
I believe most of us would agree that interpersonal communications is always a challenge, especially for anyone that is married, engaged, or who has a domestic partner, significant other, boyfriend, girlfriend, parent, child, siblings or roommates! (In other words, basically anyone you live…
For the Love of Partnership: Rentals United
Our "For the Love of Partnership" guest blog series will help you get to know our technology partners a bit better. Shelley Warsaw, partner relationship manager at TNS, sat down recently with Rentals United to discuss their experiences using Track.
Introduction
Rentals Un…
For the Love of Partnership: HomeToGo
Our "For the Love of Partnership" guest blog series will help you get to know our technology partners a bit better. Shelley Warsaw, partner relationship manager at TNS, sat down recently with HomeToGo to discuss their experiences using Track.
Introduction
HomeToGo is the …
For the Love of Partnership: Beyond
Our "For the Love of Partnership" guest blog series will help you get to know our technology partners a bit better. Shelley Warsaw, partner relationship manager at TNS, sat down recently with Beyond Pricing to discuss their experiences using Track.
Introduction
Beyond Pri…
For the Love of Partnership: BeHome247
Our "For the Love of Partnership" guest blog series will help you get to know our technology partners a bit better. Shelley Warsaw, partner relationship manager at TNS, sat down recently with BeHome247 to discuss their experiences using Track.
Introduction
BeHome247 is th…
For the Love of Partnership: Breezeway
Our "For the Love of Partnership" guest blog series will help you get to know our technology partners a bit better. Shelley Warsaw, partner relationship manager at TNS, sat down recently with Breezeway to discuss their experiences using Track.
Introduction
Breezeway is th…
Track Tools To Assist In A Disaster Situation
In a disaster situation such as a hurricane or fire, there are tools in your Track software that can assist during the situation and after. Some examples follow. In case some of these solutions are not turned on, reach out to support or your CSM to have them turned on and for help configuring your n…
How To Turn Inbound Reservations Calls Into Outbound Direct Sales Opportunities
Before we delve into this month’s topic, consider this question: what is the cost of a voice inquiry? Think about the direct "hard" costs such as, pay-per-click ads, email campaigns, retargeting efforts on Google, and the commissions spent to have a "billboard" presence on OTA’s. Then o…
Helping Your Owners Understand Revenue & Occupancy Expectations
We’ve heard from our customers that managing owners’ expectations of their properties’ performances can be a tricky, but necessary task to get right. Open and frequent communication with your property owners is essential to the survival of your business as a property manager.
To help you ma…
12 Steps To Reclaim Your Spirit of Hospitality From The Grasp Of Cynicism
In recent weeks, I've conducted training for a broad range of both hotels and vacation rental companies. it is very evident that the summer of 2022 has been yet another stressful period for the frontline staff of the lodging industry.
There are several universal reasons for the added stress…