Is Your Tech Stacked Against You?
On October 13, 2022, Shelley Warsaw, Partnership Manager at TravelNet Solutions, sat down with Lino Maldonado, President at BeHome247, and Scott Seay, Chief Strategy Officer at VTrips, to discuss the building blocks necessary to scale your vacation rental business. Lino and Scott have led t…
The Language of Hospitality: Reservations Sales Edition
I believe most of us would agree that interpersonal communications is always a challenge, especially for anyone that is married, engaged, or who has a domestic partner, significant other, boyfriend, girlfriend, parent, child, siblings or roommates! (In other words, basically anyone you live…
How To Turn Inbound Reservations Calls Into Outbound Direct Sales Opportunities
Before we delve into this month’s topic, consider this question: what is the cost of a voice inquiry? Think about the direct "hard" costs such as, pay-per-click ads, email campaigns, retargeting efforts on Google, and the commissions spent to have a "billboard" presence on OTA’s. Then o…
12 Steps To Reclaim Your Spirit of Hospitality From The Grasp Of Cynicism
In recent weeks, I've conducted training for a broad range of both hotels and vacation rental companies. it is very evident that the summer of 2022 has been yet another stressful period for the frontline staff of the lodging industry.
There are several universal reasons for the added stress…
All-in-One Hotel and Resort Management Software Solutions
Integrate sales and marketing to
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Digital tools, new channels, and market shifts have changed the game for independent hotels and resorts. It’s never been easier to get in front of new potential guests. But good hotel management software isn't ge…
