Track Tools To Assist In A Disaster Situation
In a disaster situation such as a hurricane or fire, there are tools in your Track software that can assist during the situation and after. Some examples follow. In case some of these solutions are not turned on, reach out to support or your CSM to have them turned on and for help configuring your needs. TRACK Pulse Track Pulse is a cloud contact center solution that allows your agents and representatives to take and make calls via the internet browser (Google Chrome) from any location. If you have Track Pulse but use regular, office phones, you can turn on …
The Switch to Google Analytics 4 Draws Near
Saturday, July 1, 2023, will forever change how website analytics work. By now, you’ve likely seen the hair-raising alert atop your Google Analytics account: “Universal Analytics will no longer process new data in standard properties beginning July 1, 2023. Prepare now by setting up and switching over to a Google Analytics 4 property.” Yikes. “Prepare now” sounds a little ominous. What’s really going down? Atlas Digital Commerce, a TravelNet Solution, has been preparing for the arrival of GA4, the “next generation of Google Analytics,” since it launched in October 2020. As such, we thought it might be helpful to explain …
Customer Showcase: Blue Beaver Luxury Cabins
We have the distinct privilege of working with many of the finest vacation rental, hotel, and resort companies in North America. As independent lodging companies, each of you has a unique story that we think is worth celebrating. And worth sharing with the rest of our readers; there’s always a helpful tip or two in these stories that can help others succeed too. This month we celebrate Blue Beaver Luxury Cabins and their massive revenue growth after implementing the full suite of Track and Atlas solutions. In the 18 months following their Track go-live in June 2019, Blue Beaver grew …
More Than a Stay: Experience Marketing Applied to VR
Daily life was becoming more transactional before COVID hit. Fast pay, one click, grab n’ go. Now we can add social distancing and vaccine restrictions to the mix. The mechanisms that extract money from our wallets have gotten scarily efficient. It wasn’t that long ago when a family vacation required weeks of consideration and planning, gathering recommendations and building budgets. Now, you can book a five-figure trip in a few clicks and work out the details later because they, too, are close at hand. But in the business world, if everyone else zigs, maybe you should zag. Maybe single-serving stays …