How to Identify Credit Card Fraud
Fraud has been a risk of doing business since the advent of currency. Since then, it’s taken many forms. Suppliers defrauding sellers. Sellers defrauding customers. But in 2024, it’s credit card fraud we need to worry about most. And the vacation rental industry is hardly immune.
Proper…
Track By The Numbers Infographic: How Good is Track Really?
We like to say that TrackSuite is the most capable enterprise-class property management software on the market, but what do the numbers actually say about customer satisfaction, results, and more?
Here's how it breaks down:
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TrackDistribution: Reviews Management makes reviews ‘actionable, manageable, and scalable’
In mid-2023, TravelNet Solutions introduced TrackDistribution (formerly Distribution Engine), a channel management solution integrated into their flagship Track platform. This solution greatly enhanced Track’s distribution abilities. Reviews Management was added shortly thereafter, and it…
Reaction to Skift Article about the ‘Taylor Swift Effect’
A recent Skift article illustrates the massive ADR bounce and longer booking window accompanying marquee events such as the Taylor Swift Eras Tour or its nearest real-world analog, the Super Bowl.
Big events are a prime example of how dynamic pricing creates revenue optimization. That shoul…
Payment Processing Infographic: How TrackPayments Works
TrackPayments was purpose-built to be the fastest, most secure, and most economical payment processing solution in the industry. No hidden fees, no hassle, and fully integrated with Track.
Here's how it works:
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Land of the Fee: The Confusing Costs of Payment Processing
Credit card processing fees are a fact of life for any business that runs cards. When it comes to the card companies themselves, you’re at their mercy. Ultimately, you’ll pay them about 3% in interchange fees, essentially the cost of the credit they offer. Fair enough.
But the relations…
Reaction to KeyData Article About Trends Heading into 2024
KeyData’s October 2023 overview of industry trends reveals a few potentially worrisome trends as we head into 2024.
Occupancy, ADR, and RevPAR are all down compared to 2021 and 2022 (but higher than 2019);
booking windows and average length of stay are down, and;
shoulder season performa…
What is Track Payments?
Earning a direct booking is a lot of work. From setting up your website to property photos and expensive marketing efforts, it comes at the end of a long chain of events, nearly all of which are under your direct control.
But then the time comes to process a payment and realize revenue. Sud…
Two Ways to Save Time on Reviews Management
In a previous blog, Why Reviews Management Matters for Short-Term Rentals, we made the case that diligence is key when reading and responding to reviews, and that the time commitment is worth it.
But how much time is too much?
Some large TNS clients have dedicated staffers to manage reviews…
Why Reviews Management Matters for Short-Term Rentals
Reviews Management: Quick Summary
Careful management of guest and host reviews is vital to the success of a modern short-term rental business. From establishing trust to meeting expectations, your review game has to be on point. But many property management companies dedicate hours each wee…
