Work Order Automation Guide

Work Order Automation Guide

Consistency is key to providing a five-star experience to guests, and maintenance/housekeeping is at the heart of being able to deliver this promise.  Track is providing multiple ways to ensure that your maintenance and housekeeping program never misses an opportunity to wow your guests and owners. We offer automation to generate work orders based on reservation events occurring. Numerous conditions can be applied to fine-tune work orders for very specific properties based on events occurring. Additionally, Track offers the ability to create recurring maintenance work orders, repeating based on a schedule. Or to create bulk work orders on the fly.

Work Order Triggers




Work order configurations are located in the configuration section, path:

Configuration >  Company Setup > Business Rules > Triggers



Both maintenance and housekeeping work orders can be created with this automation tool. Work orders created by triggers get created immediately when the object and event occurs. The simplest way to understand this is when x event (such as checkout) occurs and immediately creates a work order.

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