How to Structure Drip Campaigns for Guest Nurturing
Property managers and hoteliers alike strive to achieve that homey, mi-casa-es-su-casa feeling that nurtures your relationship with guests and keeps them coming back. But how can the warm and welcoming atmosphere you work to create during the stay follow them out the door? When it comes to digital marketing, there’s no better (or cost-effective) way to build loyalty and trust in your hospitality brand than through “drip” campaigns. What’s a drip campaign? A drip campaign is an intentional, thoughtful series of emails that roll out over a period of time. They can be time- or trigger-based, but usually they’re a …
Accounting/Billing Automation and Collections
At this very moment, pasty, hollow-eyed hermits around the country are emerging like cicadas, ready to slather on some SPF 50 and breathe the sweet air of freedom. The hospitality industry has never been through anything quite like this. We’ve dealt with explosive demand and high occupancy before, but never after an entire year of uncertainty, extreme cleaning measures, and everything else that went along with the pandemic. All we know for sure is that a tidal wave of guests is headed our way. In this environment, doing more with less takes on a new meaning. Guests don’t care about …
Get Your House(s) In Order Through Automation
High occupancy demands quick turnovers and clockwork communications with housekeeping. But with automations, you’ll never miss a beat. Well, the explosive demand we all knew was coming is upon us. High occupancy and consistent revenue has us breathing a sigh of relief. But that upswing creates its own set of challenges, like ensuring that housekeeping turns properties over as quickly as possible. The more complex the logistics, the more room for error. No wonder cleanliness is usually the top guest complaint, and with increased demand for contactless communications, that’s not likely to change. Housekeeping plays a huge role in the …
Top 3 Things To Look For In Your PMS
The thought of looking for a new property management software for your vacation rental management company might be scary for you. Pulling the trigger to research and considering to switch softwares can be an even more daunting thought. We are here to help calm your nerves. After deep diving into VRMB’s annual Keystone Awards Algorithm and analyzing their results from over 1,000 property managers, this article will cover the importance of automation, owner portal, and API connectivity within your PMS. Automation Automation simply means removing the manual operational labor from a task and still getting the same end result. Sounds …
3 Ways To Update Your Listings for Flexcations
Flexcations are the newest travel trend and vacation rentals are coming in at the top of the list for travelers to book. What is a flexcation you might ask? As described by Forbes, families who are booking vacation rental trips later in August, September and October, consider staying longer to mix work and play, and often get better value in high-demand locales. According to data collected by VRBO, 50% of those surveyed agreed that flexible school schedules provide more flexibility in vacationing, while 48% said they can work from anywhere. In this article, we are going to discuss the top …
Price Your Vacation Rentals to Occupy Them
In a time when everything is unknown, inconsistent, and unprecedented, one thing your vacation rental management company can stay confident in is a solid pricing strategy. Having a team of revenue managers, the appropriate tools implemented, and a strategy to follow is the key to optimizing your pricing according to your demand. In this article we will talk about just that, the strategy behind your pricing, who manages that, and the tools needed to execute. Dynamic Pricing in Vacation Rentals There are many pricing strategies out there, but dynamic pricing is the one that is taking the vacation rental industry …
6 More Things Your Property Should Share on Facebook Part 2
1. Curated Articles In addition to sharing your own content, you can also take the opportunity to share curated articles and resources on your Facebook page. Curated content is content that you find on third-party websites. Some good examples of curated content that you could share with travelers on your Facebook page include: Traveling tips Tips or vacation ideas that relate to your specific geographic location News about your surrounding area Content from other local businesses in the area Photo galleries or videos of the surrounding area Other funny or entertaining traveling or vacation-themed content Sharing curated content …
TNS NEXT 2020 TAKES ACTION ON MOVING HOSPITALITY PARTNER CONFERENCE TO 2021
COTTAGE GROVE, MN — JUNE 20, 2020 —- Announced today, TravelNet Solutions (TNS), a leading provider of integrated software and marketing solutions for the hospitality industry, has taken the measure to postpone TNS NEXT 2020, originally scheduled for September 20th. After much discussion with key stakeholders, clients, and partners, the tough decision was determined for the safety of clients, partners, employees, and the travel industry as a whole. “The health and welfare of the travel industry, as well as our communities, are our highest priority.” Says TNS CEO Ryan Bailey, “We also want to think of the bandwidth and …
VTrips Selects TRACK PM to Manage Their 1800 Properties
(COTTAGE GROVE, Mn.) January 9, 2020 — TravelNet Solutions, a leading provider of integrated software and marketing solutions for the hospitality industry, has announced that VTrips has selected TRACK as their all-in-one Property Management, CRM and Contact Center property management software solution to manage their 1800 vacation rental properties across the United States. Founded in 2006 with 15 properties by industry veteran, Steve Milo, Florida-based VTrips has grown to 1800 vacation properties in 18 markets with 150 employees across the United States. With vacation rental units in Florida, South Carolina, Tennessee, New Mexico, and Hawaii and aggressive plans for growth, …
Announcing Village Realty and Retreatia Select TRACK PM to Manage Their 1500+ Properties
(COTTAGE GROVE, Mn.) January 3rd, 2020 — TravelNet Solutions, a leading provider of integrated software and marketing solutions for the hospitality industry, has announced that Village Realty, and Retreatia / Great Western Lodging, have selected TRACK as their all-in-one enterprise software solution to manage their, combined, 1500+ vacation rental properties in the Outer Banks of North Carolina, and the Colorado Rockies, respectively. Since 1993, Village Realty has been providing premium vacation rental management services in North Carolina’s Outer Banks. A landmark in the local Community, Village has led the market in value and service to owners and guests, and has …
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