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Track’s implementation process was very different. The most interesting thing about it was my employees could continue to do their normal job during this entire process.

Track Pulse helps us increase revenue by missing fewer inquiries. The data helped us realize we needed 12 reservations agents to handle all the demand.

Having texting capabilities in the Track PMS to communicate with guests and owners is huge … phenomenal! It cut down on phone volume just to be able to text check-in details.

We were looking for was an enterprise solution that would allowed our team to consolidate into one platform. Not only to improve the experience for our guests, but provide an easier to use, single technology solution for our team.

We’re really just so excited to see what the future holds because that is the reason we went with Track … The PMS side of things really has a lot of room to grow, and it’s already still pretty slick.

Track is very adaptable. It’s made us much more organized in responding to booking inquiries.

Track has given us more time to be proactive with our guests and homeowners.

The customizations down to the unit level in Track are so much more powerful than our previous PMS.

We were operating in over 24 different technologies … There were so many things, you can just imagine the training for an entry-level or any employee, really.