Track Hospitality CRM

Booking Lead Management

Keep Critical Lead Information with the Guest Record

All guests are sales leads

Many of your guest records were created years ago. Maybe your list began life as a spreadsheet on a back-office computer or even a written document. Over the years, it got imported into systems that didn’t really “talk” to your PMS or give useful data. Lead management software will change your life.

Imagine being able to look at one guest record and see all communications in one dashboard. Calls, emails, text messages, survey answers, stay history, and notes, time-stamped and accurate.

Would that help you better serve your guests? What kind of extra revenue or loyalty would that improved service buy you?

Know each guest better at a glance and automated follow-up. Generate beautiful reporting based on whatever parameters you want. That’s the power of lead management software.

Lead capture compliance
Email templates
Quick responses
Notes
Lead text messaging
Multi-brand / location
Lead automation
Lead reporting

Meet a Few of our Clients

Testimonials

The big thing I love about Track is they’re always future thinking, willing to take advice and see what they can do to improve the system.

Chad Blankenship

Track’s implementation process was very different. The most interesting thing about it was my employees could continue to do their normal job during this entire process.

Steve Surbaugh

Track has given us more time to be proactive with our guests and homeowners.

Chad Blankenship

Track Pulse helps us increase revenue by missing fewer inquiries. The data helped us realize we needed 12 reservations agents to handle all the demand.

Jen Bambrick

Track is very adaptable. It’s made us much more organized in responding to booking inquiries.

Jonathan Fonvielle

The customizations down to the unit level in Track are so much more powerful than our previous PMS.

Aaron Linfoot

Track is amazing – it’s helped us simplify our processes and consolidate the number of systems we have to use.

Chad Blankenship

We were looking for was an enterprise solution that would allowed our team to consolidate into one platform. Not only to improve the experience for our guests, but provide an easier to use, single technology solution for our team.

Aaron Linfoot

We were operating in over 24 different technologies … There were so many things, you can just imagine the training for an entry-level or any employee, really.

Amy Gaster
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Sept. 18–20, 2022

Minneapolis, MN

Property management software

Track PMS integrates

Track PMS includes connectivity to many 3rd party apps and has an API for connecting new applications

TNS success stories

We Love Seeing Our Customers Succeed

Track platform

Explore Track CRM

Advanced Hospitality CRM

Booking Lead Management

Actionable lead data that stays with the guest record
Booking Lead Management
Advanced Hospitality CRM

Audience Segmentation

Because relevance is king
Audience Segmentation
Advanced Hospitality CRM

Email Automation

Make the most of your most effective marketing tool
Email Automation
Advanced Hospitality CRM

SMS/Text Automation

Time-saving, cloud-based tools that approach magic
SMS/Text Automation
Advanced Hospitality CRM

Guest Surveys

Engage with your most enthusiastic guests
Guest Surveys