All guests are sales leads
Many of your guest records were created years ago. Maybe your list began life as a spreadsheet on a back-office computer or even a written document. Over the years, it got imported into systems that didn’t really “talk” to your PMS or give useful data. Lead management software will change your life.
Imagine being able to look at one guest record and see all communications in one dashboard. Calls, emails, text messages, survey answers, stay history, and notes, time-stamped and accurate.
Would that help you better serve your guests? What kind of extra revenue or loyalty would that improved service buy you?
Know each guest better at a glance and automated follow-up. Generate beautiful reporting based on whatever parameters you want. That’s the power of lead management software.
Meet a Few of our Clients
The big thing I love about Track is they’re always future thinking, willing to take advice and see what they can do to improve the system.
Track’s implementation process was very different. The most interesting thing about it was my employees could continue to do their normal job during this entire process.
Track has given us more time to be proactive with our guests and homeowners.
Track Pulse helps us increase revenue by missing fewer inquiries. The data helped us realize we needed 12 reservations agents to handle all the demand.
Track is very adaptable. It’s made us much more organized in responding to booking inquiries.
The customizations down to the unit level in Track are so much more powerful than our previous PMS.
Track is amazing – it’s helped us simplify our processes and consolidate the number of systems we have to use.
We were looking for was an enterprise solution that would allowed our team to consolidate into one platform. Not only to improve the experience for our guests, but provide an easier to use, single technology solution for our team.
We were operating in over 24 different technologies … There were so many things, you can just imagine the training for an entry-level or any employee, really.
Sept. 18–20, 2022
Property management software
Track PMS integrates
Track PMS includes connectivity to many 3rd party apps and has an API for connecting new applications