Meet your guests where they live
Text messaging is the preferred way for guests to communicate with hotels and vacation rental managers. Turn your communications into a competitive advantage and own the guest relationship with integrated text messaging software. Deliver timely messages and interact via 2-way text messaging within Track, right from a central guest profile.
Booking confirmations. Check-in and welcome. Survey links. Pretty much anything that can trigger an email can trigger a text message, too. Text-messaging software helps add immediacy and a professional sheen to your guest communications.
Meet a Few of our Customers
Working with Rented, Inc. has made me feel like I’ve got a whole new team to work with. They provide us with an entirely new offering to owners and amazing revenue management tools, both of which are key in today’s property management world.
We are super happy with Rented, Inc.! They do everything for us, the others [automated pricing tool companies] just provide training and we are on our own. We do not have time for daily rate management. They are well worth the price and have made a dramatic difference in our revenues and performance.
Rented has more than doubled my revenue in the midst of a pandemic! Unreal!
The big thing I love about Track is they’re always future thinking, willing to take advice and see what they can do to improve the system.
We are spending far less on marketing than before and yet we are seeing more conversions and return on our investment.
We entered 2019 with hotel and vacation rental demand at an all time low. We needed more than a tool, we needed someone to help look at the whole picture. Thankfully, Rented, Inc. was able to close huge gaps within just 2 months.
We have been very impressed with how communicative Rented has been, the personability of the team members (Talia, Kristin, Jessica), and the interest Rented has in our company as well. It has been a very pleasurable experience working with people who genuinely care about us as a company.
Track’s implementation process was very different. The most interesting thing about it was my employees could continue to do their normal job during this entire process.
Track has given us more time to be proactive with our guests and homeowners.
Automate messaging for timely interactions
Automate text messages throughout the stay and improve guest engagement while on property, provide better service and discover problems before they become negative reviews post stay.
Manage teams and separate inboxes
Create different inboxes for different teams to ensure focus and to limit communications to the people best suited for each unique situation. From guest services to reservations and across different locations.
Integrate with reservations to increase direct bookings
Track is the only CRM to integrate text messaging directly into the agent quoting, booking and lead management experience. For the first time, your reservation agents can now communicate with guests during the booking process via 2-way text messaging, automatically connected to the guest profile.
A Guide To Growing Your Vacation Rental
Business in 2022 and Beyond
The desire to grow your business isn’t just about unrealized potential. It’s about opportunity.
The modern hospitality industry is built around digital. Technology isn’t simply a tool you use to get the job done. It’s the backbone of your entire operation, from front-office marketing to back-office owner statements. The more powerful and flexible it is, and the more you understand about how to use it, the bigger your potential upside.
Download our free eBook and learn the secrets of scaling.
Property management software
Track PMS integrates
Track PMS includes connectivity to many 3rd party apps and has an API for connecting new applications