Guest and Owner Portals

Guest and owner management is an important but time-consuming back-office activity. The Track Guest App is an intuitive, web-based app that will help your guests throughout their reservation and stay. It’s like an on-demand guest binder at their fingertips, with recommended activities, restaurants, deals and more. No download required.

Reduce calls from information-hungry guests and owners. Add videos, Q&As, maps, and anything else that frees up staff time and helps your guests help themselves.

Track’s built-in owner portal makes it easy for your owners to view reservations and statements for full transparency. Send private or group SMS text messages either manually or using triggers. Owner communication is an often overlooked (or under-looked) aspect of property management, but Track makes it clean, simple, and largely automated.

Decide which information to expose to owners, share work orders and invoices, and secure maintenance approvals. Owners with an on-demand, usable information resource are less likely to call, saving you time.