Track Pulse

Performance Coaching

We Help Today's Newbies Become Tomorrow's Superstars

Many coaches, one team

We provide all of our customers with a dedicated customer success manager. Our highly trained team members help with reservation agent training as a performance coach. We meet frequently to discuss agent performance, review reporting on key performance indicators (KPIs) and ensure our customers are getting the most out of Track and their teams.

Reservation agent training helps your call center team flourish and grow together.

Meet a Few of our Customers

Testimonials

We entered 2019 with hotel and vacation rental demand at an all time low. We needed more than a tool, we needed someone to help look at the whole picture. Thankfully, Rented, Inc. was able to close huge gaps within just 2 months.

Travis Wilburn

We are super happy with Rented, Inc.! They do everything for us, the others [automated pricing tool companies] just provide training and we are on our own. We do not have time for daily rate management. They are well worth the price and have made a dramatic difference in our revenues and performance.

Stefanie Gould

Rented has more than doubled my revenue in the midst of a pandemic! Unreal!

Daniel Perry

The big thing I love about Track is they’re always future thinking, willing to take advice and see what they can do to improve the system.

Chad Blankenship

We have been very impressed with how communicative Rented has been, the personability of the team members (Talia, Kristin, Jessica), and the interest Rented has in our company as well. It has been a very pleasurable experience working with people who genuinely care about us as a company.

Amos Wheeler

Working with Rented, Inc. has made me feel like I’ve got a whole new team to work with. They provide us with an entirely new offering to owners and amazing revenue management tools, both of which are key in today’s property management world.

Billy O’Sullivan

We are spending far less on marketing than before and yet we are seeing more conversions and return on our investment.

Jonathan Foos

Track’s implementation process was very different. The most interesting thing about it was my employees could continue to do their normal job during this entire process.

Steve Surbaugh

Track has given us more time to be proactive with our guests and homeowners.

Chad Blankenship
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Experienced performance coaching

When you work with Track, you receive high-performance coaching and consulting from a dedicated team. Our team includes prior hotel and resort call center managers and revenue optimization professionals. We ensure your team is looking at the correct data, we help to spot positive trends and areas of performance that need fixing.

Improve KPIs
KPI reporting & consulting
Exclusive webinars
Best practices training
Weekly or monthly review calls

Exclusive customer webinars by Doug Kennedy of the Kennedy Training Network

Track customers get access to bi-monthly, exclusive webinars provided by the respected industry hospitality sales training leader, Doug Kennedy.

Sept. 18–20, 2022

Minneapolis, MN

Property management software

Track PMS integrates

Track PMS includes connectivity to many 3rd party apps and has an API for connecting new applications

TNS success stories

We Love Seeing Our Customers Succeed

Track platform

Explore Track PMS

Manage complex tax situations with ease, speed, and accuracy
Trust Accounting
Direct distribution to Vrbo, Airbnb and Home2Go
Channel Management
Take the pain out of rate management
Rates and Reservations
Time-saving, cloud-based tools that approach magic
Triggers and Automations
Safe, secure, and fast transactions that inspire confidence when booking
Integrated Booking Engine
Everything your guests and owners need, custom-fit and all in one place
Guest and Owner Portals
Trusted technology partnerships that play nicely with Track
Track Integration Partners