Centralize all guest communications in one place
Imagine having your email inquiries, leads, voicemails, text messages, Vrbo and Airbnb messages in one inbox. Not in twelve different browser windows, not pasted into tasks or spreadsheets. Track Pulse contact center lead management software keeps all your correspondence together.
Know when, how, and why a guest contacted you. Verify details quickly and easily without multiple searches. It’s all connected to the guest profile.
Convert emails and messages into leads
Connect your top channels to your inbox to capture all leads in one place and assign them to agents or sales team members to follow up and close. Track conversion rates and ensure timely follow-up with auto-reminders.
Capture and assign voicemails to convert more bookings
Integrated with Track Pulse, you can capture voicemails, automatically notify key agents or managers, process them as leads and assign them for follow up to ensure conversion. Never miss another booking for lack of information.
Secure messaging and auto responder
Sync up communications with Airbnb and Vrbo/HomeAway from one centralized inbox. Smart auto responders maintain fast response times. Assign follow-up and ensure your guests are able to ask questions and get answers to increase conversions.
Sept. 18–22, 2022
Property management software
Track PMS integrates
Track PMS includes connectivity to many 3rd party apps and has an API for connecting new applications