Solid occupancy isn’t enough anymore.

Markets are saturated. Competition is fierce. And the days of simply listing a vacation rental property, sitting back, and watching bookings roll in are long gone. While occupancy is still a core metric, relying on it too heavily can leave your property management business vulnerable to seasonal swings, economic uncertainty, and a volatile demand environment.

Ancillary revenue to the rescue!

For property management companies looking to expand profitability without adding inventory or dramatically increasing workload, alternative revenue streams can be a game-changer. The good news? You’re probably already sitting on several untapped opportunities.

This post will show you how to convert those opportunities into revenue.

Why You Can’t Rely on Occupancy Alone

First, let’s state the obvious: you don’t control demand.

Even the best operators in the hottest destinations experience lulls—mid-week gaps, off-seasons, macroeconomic downturns. You can optimize your pricing, tweak your listing, and throw in the proverbial kitchen sink, but there are hard limits to what you can do with occupancy alone.

What you do control is your offering.

More specifically, you control the value you add to every stay, every owner relationship, and every operational process. Alternative revenue lives within your ability to deliver more value in ways that guests, owners, and partners don’t mind paying for.

Revenue Stream #1: Upsells and Add-Ons for Guests

Guests are willing to spend more if it enhances their experience. From early check-ins to curated local experiences, guests are increasingly open to paying for convenience, comfort, and personalization. The key is making those options easy and relevant.

Here are a few ideas:

• • Early check-in/late check-out fees – These are straightforward, high-margin offerings that work well in almost any market. Handled well, they can offer added flexibility to guests while netting more revenue for you. However, shop around first before implementing these fees, as they may not be common. And make sure your communication workflows bring stakeholders such as owners and housekeeping staff into the mix, especially if the fees are new to you.
  • Welcome packages – Think local wine, snacks, or themed kits for occasions like birthdays or anniversaries. For example, a trip to a store for such items might take an hour and cost $50, but guests in a pinch might be happy to pay $100 and save time in the process. Saving guests time is always a value-add.

• Travel insurance – Companies like Generali and Roam, both Track Certified Partners, make it easy to add an insurance option at check-out. Travelers appreciate the convenience of peace of mind such options offer, and minimal setup makes this a no-brainer for many shops. 

• • Mid-stay cleanings – Often requested, rarely offered. Make it simple to add during booking or via pre-arrival communication. Families with kids or large groups might be especially inclined to take a mid-stay cleaning while they’re out and about. Just be sure to establish some ground rules about putting things away or keeping belongings together.
  • Gear rentals – Bikes, beach chairs, coolers, inner tubes, picnic supplies, and the like are really helpful for drive-to destinations or family travel. Offering and charging for these can be a nice additional revenue stream that quickly pays for itself. However, throwing such items in as a promo or a concession fosters goodwill and positive reviews, which can be seen as future ancillary income.

• Transportation – In some areas, such as beaches or ski resorts, getting around and parking only create headaches. Offering transportation add-ons like a shuttle service or rides to the top of popular bike trails can save them the hassle and land you a piece of the action.

• Local partnerships – Collaborate with tour providers, private chefs, or massage therapists and earn referral commissions or flat fees. Nabbing $15 from a $100 massage just for the referral may not seem like much, but it also doesn’t require much from you. As always, make sure the services offered are a natural fit for your brand.

Track’s Booking Engine makes it easy to add “concierge”-type services into the direct booking process, offering guests yet another incentive to book through you. Such add-ons can then be easily mapped to your ledger. Similar offerings can be worked into the OTA booking process, though the process can be more manual and dependent upon each OTA’s specific rules.

Revenue Stream #2: Owner-Facing Services

Your property owners aren’t just looking for bookings — they’re looking for peace of mind, ROI, and operational excellence. Value-adds that make their lives easier or their investments perform better are usually safe to suggest as long as you enjoy open lines of communication and can make a strong business case for the changes you want to suggest.

Potential add-ons include:

• Smart home monitoring – Sell hardware installation and monitoring packages to help owners stay compliant, secure, or energy-efficient. This can bring peace of mind not only to owners, but safety- or energy-minded guests.
• Maintenance plans – Flat-rate monthly packages that include preventative maintenance checks or HVAC filter replacements. Owners who don’t live nearby might jump at the opportunity to coordinate maintenance directly through you and the providers you trust versus doing it on their own, even if the former is more expensive.
• Design consultations – Help owners refresh tired interiors and charge a consulting fee or commission on furnishings. Here again, it pays to have done your research. Showing that home furnishings are tired or misaligned with guest expectations makes the business case more compelling.
• Tax and financial reporting services – Partner with accounting firms or offer templates/tools for tax season readiness. Alternatively, you could offer some resources to help owners with this as an added value. This can be especially helpful for new owners who have yet to wrap their heads around trust accounting.

These services not only generate revenue but also deepen your relationship with owners, which improves retention and reduces churn..

Revenue Stream #3: Branded Experiences and Merchandise

This is a little niche and not for everyone, but one way to create more brand affinity, make some extra revenue, and get some free advertising out of the bargain is to sell stuff.

If you have a cool logo, solid branding across channels, and a good reputation with guests, branded beach towels, mugs, shirts, or even locally sourced souvenirs bearing your name might offer a nice little piece of side revenue, especially if you can price things below equivalent products at local shops. Plus, having something that says “Beachside Bungalows” in addition to “Destin, FL” might provide that extra bit of uniqueness that entices some guests.

If you operate in a lifestyle-driven market (e.g. wellness retreats, ski destinations, or culinary hot spots), guests may be looking for a more immersive, memorable experience and to commemorate it later. Meet them where they are with curated merchandise or experience bundles.

Don’t Just Add — Integrate

Adding alternative revenue streams isn’t just about bolting on new services. It’s about integrating them in a way that feels natural, valuable, and cohesive. That second part is key — not just for guests, but for you to feel good about the strategy.

That means:

• Building offerings into your website and booking workflows
• Training your staff to talk about them confidently
• Using automation tools to present upsells at the right moments
• Reviewing performance and optimizing based on guest and owner behavior

You don’t need to launch everything at once. Start with one or two revenue streams that feel like a natural extension of what you already do well and build from there. The goal is to create more value and earn more in the process. If it feels like nickel-and-diming, either don’t do it or establish a short trial period to see how guests respond before writing it off.

Parting Shot: More Value, Less Dependence

The most resilient property managers are those who diversify—not just their portfolio, but their revenue. Based on how the post-pandemic vacation rental space has unfolded, there are pretty strong arguments for not putting all your eggs in one basket. Diversifying your revenue streams to the extent you can offer a buffer against inevitable disruptions and downturns.

By shifting your mindset beyond occupancy, you open the door to healthier margins, revenue stability, and a more resilient business model. A saturated market calls for a creative approach to how you do business.

You’ve just heard about some of the more common alternative revenue streams used by short-term rental companies like yours. But by no means is it a comprehensive list. There are many other ways to shore up your income and insulate your business against the caprices of this industry. Leverage your strengths and the unique features of your market, then weigh those against your typical guest. As long as the value proposition is compelling, there’s a good chance you can boost revenue without too much extra work or turning off guests.

Want more tips on diversifying your revenue? Talk to us.