

NEXT25 Conference -
Sales and Reservations Module
Session Modules:
Track Hacks: 5 Track Features to Impress Your Boss
Monday February 3, 2025
11:00 – 11:40 AM
Discover five powerful Track features that enhance efficiency, guest communications, and improve overall performance. This session focuses on TrackPulse agents booking reservations, guest communication automation, and reporting tools that showcase your productivity, leaving a positive impression on leadership.
Track Core: Reservations Best Practices in Track
Tuesday February 4, 2025
10:00 – 10:40 AM
Maximize reservation efficiency by mastering the features in Track’s reservations system. From booking management to guest communications, this session offers actionable tips for improving reservation workflows and providing exceptional guest service.
Track Hacks: Unlocking the Power of Payments in Track
Monday February 3, 2025
11:50 – 12:30 PM
Discover Track’s payment capabilities and how they can simplify transaction management. This session covers payment automation, optimized billing workflows, and ways to ensure seamless, secure transactions for guests. Attendees will learn to manage payments more effectively and enhance guest satisfaction with smooth payment experiences.
Hands-On Workshop: TrackPulse Call-Routing
February 3/5, 2025
Feb 3 2:00 – 3:30 PM &
Feb 5 9:00 – 10:30 AM
Discover how TrackPulse can transform your call center operations with advanced call-routing features. Using our ‘building block’ methodology, this session will review ways to improve response times, reduce missed calls, and personalize guest communication. Attendees will walk away with actionable tips on creating a seamless call experience that boosts guest satisfaction, loyalty, and can boost revenue for your business.
Track Core: Web Changes Made Simple in GuestStream
February 3/5, 2025
Feb 3 11:50 – 12:30 PM &
Feb 5 11:00 – 11:40 AM
Learn the basics of making web updates in GuestStream without needing to create support tickets. This session empowers you with essential tools and techniques for handling common changes, ensuring your website stays current and functional with minimal friction.
I&I Flash Sessions: TrackPayments
Wednesday February 5, 2025
10:35 – 10:55 AM
Learn how TrackPayments simplifies payment processing with secure transactions, easy reporting, and seamless integration with TrackPMS. Discover how it enhances cash flow and improves the payment experience for both your team and guests in this quick, informative session.