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Owner Management

Improve owner retention

Grow with great owner management and property retention

TRACK enables seamless owner management solutions with our suite of integrated tools built for enterprise property management companies.

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Owner retention is key to growth

The Vacation Rental industry is more competitive than it’s ever been. New companies enter markets making big promises, sometimes delivering, sometimes not. One way your business can win is with great owner communication and management. If you are able to stay high touch with owners and show them the total value of your services, you will differentiate your business vs the rest.

Owner portal
Owner online booking
Owner statements
Integrated tax forms
Automated texts & emails
Unlimited contract types
Integrated owner accounting
Easy batch ACH payments

Give your owners a responsive portal

Give your owners a central location to see their reservation performance, work orders, download statements, run reports and book their own units. Multiple owners? No problem, we support companies with over 1,000 individual owners. In addition, TRACK can provide management of multiple units to corporations and businesses, with multiple logins and access points for the same units.

Fast, accurate owner statements

Create fast, accurate owner statements with integrated accounting, work orders, and unit performance. Customize and control the information you share with your owners. Send via email and post to the owner portal for easy access.

Weekly or monthly statements
Customizable options
Batch ACH / Nacha
Tax forms / year end
Display work orders
Hide guest names

Automate and personalize owner communications

With TRACK Triggers and Automation, you can create custom owner communications via email and text message. Setup special text message inboxes for your owner liaison/account managers for speedy, convenient communications, without crowding your reservations inbox. Add merge fields to pull custom data points from contacts, unit information, owner, and reservation information into the communications, personalizing every message.

Create unlimited, customizable, owner contracts

Our robust owner contract management system allows you to create custom owner contracts for all of your different situations. Create different commission structures by reservation type, create and manage default markup settings, create and adjust work order item charges, enable payment processing fees, minimum night stay overrides and more.

Add payment processing fees
Default markups
Min stay overrides
Work order item charges

Ready to get started?

TNS provides expert consultants to help you choose the right services that fit your needs