Case Study

Funtierland

How Funtierland Uses Track to Scale Operations and Spur Growth

Featured TrackSuite Products

TrackPMS, TrackDistribution, & TrackCRM

Funtierland Profile

Location
SoCal and Anaheim, CA (Disneyland); Kauai, HI; Mexico

Portfolio Size
+50 — and growing

Website
www.funtierlandvacationrentals.com

Rachel Garcia, Funtierland

“We served our time with different systems. But we’ve been with Track for five years now. We still go and test out different products. That’s important for any innovative business. But this is where we want to be — with Track.”

— Rachel Garcia
Operations Manager | Funtierland

Challenge

In 2020, Funtierland Vacation Rentals still managed reservations from OTAs in each OTA’s individual dashboard. (Yikes.) With dozens of homes and condos within walking distance to the Disneyland Resort, Funtierland’s year-round high season kept the team busy, but not working efficiently.

With a portfolio primed for growth, the company decided to invest in a PMS and distribution engine that scaled alongside them. Track rose to the top.

“Our need started with a distribution engine. Then, when we saw everything else we could with Track — especially as a small team — we knew it was right for us.”

— Rachel Garcia
Operations Manager | Funtierland

Solution

The team at Funtierland uses TrackPMS, TrackDistribution, and TrackCRM to create more transparency and efficiency for their own business — and for their owners. With Track, Garcia and her team have simplified workflows using hundreds of triggers and automations.

As Garcia reports, some of their favorite features and standout tools, like trust accounting, automatic communications, and review management, have all been what Garcia calls “game changers.”

Funtierland also makes the most of Track University, Track’s online, self-paced training center designed to help Track customers make the most of every tool.

Impact

Funtierland’s confidence in Track has continued to grow. As they’ve expanded their footprint, they’ve also expanded the partnership with Track, exploring other Track products so they no longer have to manage other products in-house.

I love so much about Track.

I love the distribution engine. The automations reduce so much work, and we can ‘set it and forget it’ and see great conversion rates.

Rachel Garcia

Operations Manager @Funtierland

Then, there’s Track’s trust accounting. There’s so much more clarity with that.

The reporting is better. There’s so much data there. And, it’s also just really easy to use.

Rachel Garcia

Operations Manager @Funtierland

We have a lot of confidence in Track.

The distribution engine has always gone so well for us. And we see how much they’ve invested in all these revenue tools. It’s something that we don’t want to do in-house anymore, and we’ve really come to trust Track.

Rachel Garcia

Operations Manager @Funtierland

For our needs, we’re confident we have the best PMS in terms of scalability.

If you’re a mid-sized company and you’re looking to grow, Track is the way to go.

Rachel Garcia

Operations Manager @Funtierland

Ready to Level Up?

If you’re in a similar situation as Funtierland and ready to make a switch, talk with us. Book a free demo and see how TrackPMS can help you drive revenue, build loyalty, and outperform your competition.

Downloadable Case Study: Funtierland

If your team’s looking to reduce your workload with automations and workflows, it might be time to for a switch. Download this case study and talk it over with your colleagues.

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Thank you to Funtierland Vacation Rentals for trusting in the TrackSuite and our dedicated team. We’re so proud to help you scale with confidence and efficiency.