Owner Portal & Communications
Own Your Owner Communications
Owners are critical to your growth and success, but communication is key. Our Owner Portal makes it easy for both of you to keep track of bookings, availability, occupancy, housekeeping issues, and much more.
The Things Owners Care About are Close at Hand
Your owners care most about availability, occupancy, cash flow, and work orders. But they also want to feel empowered and self-sufficient. With the Owner Portal, the data they want to see is always close at hand. Individualized dashboards and automatic end-of-month reports make staying connected to owners easy.
Fully Customizable
Build dashboards that accommodate owner preferences
Dashboard
An overview of income, occupancy, availability and work orders
Reservations
Reservation records with available details in a calendar or ordered list
Financial Records
Monthly financial statistics, generated statements, and tax forms
Messages
Send and receive individual or group SMS messages
Forms and Work Orders
Store contracts, documents, and work orders for review or download
Approval Requests
Request owner approval of critical property actions
How Does Track Support Owner Retention?
It’s a good question. Owners are one of the three most critical audiences for any PMC (next to guests and employees). This Owner Retention Use Case expands on this concept and provides concrete examples of how Track can help find and keep great owners.
