Implementation & Onboarding
Implementation & Onboarding
Track takes the sting out of switching your PMS. Our robust pre-sales process identifies your unique needs and potential roadblocks in advance. The result is an implementation and onboarding experience that sets you up for success.
We Make Go-Live Anticlimactic
Switching software can be scary, but it should be exciting. From our comprehensive pre-sales evaluation to handing over the "keys" to your new PMS, Track's got your back. We have the most thorough, hand-in-hand implementation and onboarding process in the industry. But don't take our word for it.
Track's Got Your Back
Our process sets you up for success.
Pre-Sales Evaluation
We gather all the information we need to ensure a smooth implementation before moving forward.
Detailed, Clear Roadmap
Every step in the process and key dates will be provided in advance so you know exactly what to expect.
Hand-in-Hand Professional Management
A dedicated project manager and team of experts will be with you every step of the way and after go-live.
Smooth Transition
Our careful preparation and support into go-live and beyond ensure an anticlimactic handoff.
Post-Implementation Support
We stick with you through the first end-of-month cycle and beyond to make sure you're comfortable and confident.
Continuous Optimization
Enjoy the same great support as any Track customer plus educational resources like TrackU and NEXT, our user conference.