For the Love of Partnership: HomeToGo

Our “For the Love of Partnership” guest blog series will help you get to know our technology partners a bit better. Shelley Warsaw, partner relationship manager at TNS, sat down recently with HomeToGo to discuss their experiences using Track.

HomeToGo is the fastest-growing booking channel for property managers worldwide. We help deliver bookings with characteristics close to the benefits of a direct booking such as access to direct guest communications, ability to use your own cancellation policies, being the merchant of record and more while giving you access to millions of new guests.HomeToGo is the fastest-growing booking channel for property managers worldwide. We help deliver bookings with characteristics close to the benefits of a direct booking such as access to direct guest communications, ability to use your own cancellation policies, being the merchant of record and more while giving you access to millions of new guests.HomeToGo directly integrates with Track, so property managers can handle everything directly in the Track software – meaning there is no additional portal to manage your listings through. Track’s two way synchronization with HomeToGo pulls all your listing information from Track to display accurate pricing, availability and updated listing content. Track offers one of the healthiest integrations with HomeToGo due to Track’s invested capabilities built into their API. HomeToGo has partnered with Track since January 2020 to build a solid partnership that enables property managers to reach high value guests. It’s been phenomenal to see Track’s growth over the past several years to build one of the best property management systems in the industry. As Track continues to scale at an impressive rate, high profile property managers continue to switch to Track.HomeToGo directly integrates with Track allowing property managers to diversify their revenue streams and reach millions of new, high-quality guests. HomeToGo encourages property manager communication directly with their guests by sharing the guests phone number, email address and any additional contact information provided by the guest. HomeToGo provides this information as soon as property managers receive a booking, so property managers can lead the guest experience the way they know best.

When property managers receive a booking through HomeToGo, property managers will also act as the merchant of record. This means that HomeToGo will provide the guest’s payment details once you receive a booking, so property managers can process the booking. Lastly, HomeToGo allows property managers to use their own cancellation policies and terms and conditions ensuring full flexibility for property managers.HomeToGo has the power and reach of a large, international OTA with the characteristics of a direct booking experience with benefits such as direct guest communication by providing guest contact information once you receive a booking, ability to use your own cancellation policies and allowing property managers to be the merchant of record. When property managers list their properties on HomeToGo, they also gain access to the entire HomeToGo Group.Track customers can connect to HomeToGo by simply completing the connection agreement form linked here and enabling their properties in Track by activating HomeToGo as a channel in Track. Once activated and we see the inventory in the API the HomeToGo onboarding team will take over and have you live within 4 weeks.HomeToGo is a true bridge between property managers and guests. When property managers receive a booking on HomeToGo, the property managers receive full access to the guest’s direct contact information to offer the guest their brand’s guest experience from the very beginning. No extra interfaces or steps needed to manage communication with the guest ensures transparency, saves time and gives property managers the flexibility to lead that guest experience the way they know best. HomeToGo provides property managers full control over their bookings while reaching a broader audience. Our partner, Steve Milo of VTrips shared this statement about HomeToGo:

“It’s really impactful for VTrips to have a trusted booking channel on our side to diversify our revenue stream and bring in high quality domestic and international guests. We’ve been really impressed with working with the leadership team at HomeToGo to become a trusted booking channel. The entire HomeToGo team provides adaptable and dedicated support – from tailored cancellation policies to direct guest communication. Most importantly, HomeToGo is acting as a true partner.” In 2022 so far, HomeToGo has an average length of stay of 8 days with an average booking value of $2,100. With HomeToGo’s longer length of stay, Track property managers can reduce their operational costs with fewer turn days. HomeToGo values feedback from property managers and continuously listens and innovates their feedback to deliver an experience that caters to both property managers and travelers. We aim to be a leading booking channel in the US market and plan to do so by improving our partnership directly with property managers. To sign up for HomeToGo, simply complete our connection agreement form linked here or reach out to [email protected] for more information.