2024 Product Release Highlights

2024 Product Updates Year in Review

Welcome to Track Product Updates

The TNS Product Team would like to welcome you to the NEW Product Updates page. Your go-to center for monthly updates on the Track products you use and trust.

Watch the welcome video then continue reading to get a recap of the product updates from 2024.

Enhanced Promo Codes

Refined Pricing
The Promo Code filter now requires a date input, enabling more precise filtering and ensuring only relevant promo codes are displayed.

Improved Visibility
Reservationists can now effortlessly visualize the application of promo codes at every stage of the booking process.

Simplified Application
Easily apply promo codes from the Edit Quote modal within the Quick Quote feature.

Enhanced Information
Access comprehensive details on each promo code, including configuration and application details.

Performance Enhancements
Experience faster Tape Chart operations when applying promo codes to quotes for a smoother workflow.

Booking.com Integration

Seamlessly connect with Booking.com, offering cost-saving benefits and access to exclusive features within Track, including embedded fees, bulk editing, dashboards, drilldowns, hotel-style inventory management, and vacation rental clustering.

TrackPayments Platform Launch

Experience a fully integrated payments platform within Track, offering enhanced visibility and control over guest payments, risk assessment, accounting validation, and efficient chargeback management.

Report Enhancements: Expanded Reporting Options

Access new and updated reports, including the Guests Report (exportable to CSV) and Group Pickup Reports (with daily options, filters, and PDF generation).

Reservations and Folios Enhancements

Split Folios
Address key challenges faced by reservation agents with the introduction of split folios. Create individual folios for each guest associated with a reservation, enabling personalized billing and payment methods, improving billing accuracy, and enhancing guest satisfaction.

Owner Communications

Communicate effectively with owners through 1-to-1 messages and broadcast messages.

Import Charges

Upload charges in bulk to guest folios, owner folios, housekeeping work orders, maintenance work orders, and owner profiles for increased efficiency.

Multi-Tenant Management

Simplify payment data management for multi-tenant companies with secure, customized access to specific tenant data.

Housekeeping Enhancements

Bulk Update Options
Refine housekeeping tasks with bulk update options for assignments, including statuses, assignees, and scheduled dates.

Improved Logging
Enhanced logging for vacant and clean statuses of units provides valuable insights into property turnover.

UI Updates
Enjoy a more user-friendly interface with clearer displays of work.

iHotelier Integration

Connect with a wider range of distribution channels, including the Global Distribution System (GDS), travel agent networks, and major OTA platforms.

Errors Management

Proactively address and resolve error notifications within Track Distribution, ensuring smooth communication with channels.

Chargeback Visibility

Refine chargeback management with a centralized interface that consolidates all relevant information, reducing resolution time and improving outcomes.

Exciting Updates Coming in 2025

Guest Communications 2.1 & Bulk Messaging

Experience a unified inbox for all guest communications, enhancing efficiency and improving guest satisfaction.

Unit Type Booking

Refine the booking process with enhanced unit type booking capabilities.

TrackDistribution

Expedia Integration: Expand your reach with a direct connection to Expedia, complementing existing VRBO integrations.

TrackDistribution

Channel Photos: Showcase your properties in the best light with enhanced photo distribution capabilities, including control over order, inclusion, and metadata.

TrackRevenue

Seasons Enhancements: Save more settings to your season templates, edit templates, and add/update seasons for multiple listings at once, reducing workload and improving efficiency.

TrackRevenue

In-App Reporting: Gain valuable insights directly within the application with high-level reports that compare your units' performance against market trends and historical data.

TrackEcommerce / Booking Engine

Track Booking Engine (Wordpress Plugin): Experience a refined booking experience with a user-friendly WordPress plugin that simplifies the creation and customization of your booking engine.

TrackPMS

Owner Portal Redesign: Build stronger connections with owners through a redesigned desktop interface and mobile app, enhanced functionalities, and future additions like a payment tool and custom content features.

TrackPayments

Integrated ACH Payments: Refine owner and vendor payments with a secure, integrated ACH solution, eliminating manual processes and providing owners with a user-friendly experience.

TrackPayments

Automated and Assisted Bank Reconciliation: Save valuable time with automated bank reconciliation, eliminating manual comparisons and providing better visibility into non-credit card deposits.

Security Enhancements

Payments SEON.io Integration: Protect your business from fraudulent transactions with advanced credit card fraud alerts.

Stay Tuned in 2025!

We're committed to providing you with the tools and resources you need to thrive in the vacation rental industry.
Stay tuned for more exciting updates coming soon!