

February 2025 Updates
Your Track Product Releases in February 2025
TrackPMS: Integrated Navigation in Guest Communications
Save hours every week. Access guest details, reservation info, and notes directly within your inbox. No more jumping between apps – manage everything seamlessly.

TrackPMS: Guest Communications
Comprehensive Guest History
Deliver personalized, exceptional service. Instantly see a guest’s complete history, anticipating their needs and resolving issues faster.
Powerful Inbox Management
Take control of your inbox. Prioritize messages and get instant delivery alerts. Schedule auto responders for enhanced organization and efficiency. Manage your guest communication with confidence and ease.
TrackPMS: Unit Status Updates
Track’s enhanced unit statuses now give you a clearer, more consistent view of your property operations, boosting efficiency and simplifying management. We’ve separated occupancy from clean status for better coordination and improved housekeeping workflows—meaning a smoother guest experience. Plus, inspection and cleaning work orders are now marked ‘In Progress’ to better reflect service schedules, giving you a more accurate real-time picture. See these updates in the Tape Chart, Housekeeping Assignments page, and Check-in Report. This unification of status systems ensures clarity and consistency across Track, making it easier than ever to manage your properties effectively.

TrackPMS: Check Formats Enhancement
Ensure seamless payment processing with our flexible check format customization. Easily adjust the ‘Pay To The Order Of’ placement to meet specific bank requirements, including PositivePay. Eliminate check rejections and streamline your financial operations.

TrackPMS: iFrame Payment Enhancement
Provide a frictionless payment experience for your customers. Our enhanced iFrame payment system automatically selects preferred payment methods, such as eCheck or credit card, and applies relevant discounts. Increase conversion rates and customer satisfaction with a streamlined, efficient checkout process.
TrackRevenue: 2025/2026 Holiday Date Presets
Plan your future with ease. Our newly added 2025/2026 holiday date presets eliminate the hassle of manual date entry. Save valuable time and ensure accurate scheduling for upcoming years. Enjoy the peace of mind that comes with pre-populated, reliable holiday dates, allowing you to focus on strategic planning and maximizing your bookings.

TrackRevenue: Updated Logo in UI
Experience a refreshed and modern interface. Our updated logo in the UI signifies our commitment to continuous improvement and a sleek, professional aesthetic. This subtle enhancement creates a more visually pleasing and trustworthy environment, reinforcing your confidence in our platform. Enjoy a user interface that reflects the latest standards and provides a more engaging experience.

Coming Soon: Pendo Feedback Widget in TrackRevenue
Shape the future of our platform with your voice. Our new Pendo Feedback Widget will provide a direct channel for you to share your valuable insights and suggestions. Help us prioritize features and improvements that matter most to you. Experience a platform that evolves based on your needs, ensuring a tailored and continuously optimized user experience. Your feedback drives our innovation, making our software even better.
More Product Updates
Get caught up on the product releases highlighted from 2024. Plus, look forward to what's happening in 2025.
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