March Track Product Updates

Track Product Releases: March 2025

TrackPMS: Owner Portal Mobile App

Track’s Owner Portal App strengthens owner relationships by providing real-time financial and other property insights. Easily accessible reports are among the many app features, including:

  • Informative metric tooltips
  • Combined availability/reservation display
  • Visual check-in/out indicators
  • An interactive reservation calendar

Learn more about the Owner Portal today.

Watch the Owner Portal App Video

TrackCRM: View a Lead in Guest Communications

Empower Guest Reservation Agents with seamless access to existing lead information directly within Guest Communications threads. This new feature will display a clear “Leads” option, allowing agents to quickly view crucial lead details and effortlessly navigate to the full lead record. By providing instant context, this enhancement will improve agent efficiency, simplify workflows, and ultimately lead to more personalized and effective guest interactions.

View a Lead in Guest Communications

TrackCRM: Guest Communications

TrackCRM: Add Location/Unit Role Filtering

Equip Property Managers with enhanced message filtering capabilities by location and unit roles within Guest Communications. This improvement will allow users to quickly narrow down conversations based on specific locations (Nodes) and the teams responsible for them (Unit Roles). By focusing on relevant messages, property managers can boost response times and minimize the risk of overlooking important guest communications, leading to more efficient operations

TrackDistribution: New Bulk Editor Feature

Track has added additional fields that can be added in the bulk editor field. Watch the Product demo from Sr. Product Manager Matt Raab.

Watch the Bulk Editor Video

TrackDistribution

Protect Your Short-Term Airbnb Bookings

To comply with local regulations Airbnb has the ability to change your length of stay requirements and override what you had set on your listing. This means a listing you have permitting to book for short term stays may be set to long term stays only on Airbnb without notice to the property manager. Track makes it easy to research your existing inventory to find if this has already occurred and has an alerts dashboard and emails to ensure you will be aware if it ever happens again. Some example destinations this may occur in, but are not limited to; Orlando, Florida, Houston, Texas New York City, New York, and San Francisco, California.

Don’t let your property languish un-bookable for short term stays over a licensing misunderstanding, stay bookable this year with Track Distribution.

TrackDistribution: Booking.com New Tax Feature

Watch the explainer video to learn about the added feature that enhances how to send taxes and fees to Booking.com.

Watch New Tax Feature for Booking.com Video

More Product Updates

See past product updates and look forward to what's happening in the coming months!

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