Independent Hotel and Resort Solutions

Get Ready To Play with the Big Boys

Integrate sales and marketing to
grow direct bookings and build loyalty

Digital tools, new channels, and market shifts have changed the game for independent hotels and resorts. On one hand, it’s never been easier to get in front of new potential guests. But good hotel management software isn’t getting any cheaper, and rate pressure is shrinking your margins.

It’s never been more important to grow your direct business.

Hospitality Hub connects your front- and back-office operations through a best-in-class CRM. Our 20+ years of managing resortsandlodges.com has honed our digital marketing game. Our enterprise-class tools and deep expertise in growth make us the ideal partner for hotels and resorts ready to invest in their most profitable channel.

Track Pulse gives your reservation team the tools and insights they need to sell more room nights. Delight your requestors, boost RevPAR, and deliver loyalty-producing service.
Use booking data and automation to deliver targeted email and SMS messages that build loyalty. Elegant reporting options show who your guests are and how they found you.
Tap our hospitality marketing expertise to pull more potential guests into your orbit. High-converting digital experiences throughout the booking journey build loyalty, and targeted nurture campaigns keep them coming back.

Meet a Few of our Customers

Testimonials

Working with Rented, Inc. has made me feel like I’ve got a whole new team to work with. They provide us with an entirely new offering to owners and amazing revenue management tools, both of which are key in today’s property management world.

Billy O’Sullivan

The big thing I love about Track is they’re always future thinking, willing to take advice and see what they can do to improve the system.

Chad Blankenship

We have been very impressed with how communicative Rented has been, the personability of the team members (Talia, Kristin, Jessica), and the interest Rented has in our company as well. It has been a very pleasurable experience working with people who genuinely care about us as a company.

Amos Wheeler

We entered 2019 with hotel and vacation rental demand at an all time low. We needed more than a tool, we needed someone to help look at the whole picture. Thankfully, Rented, Inc. was able to close huge gaps within just 2 months.

Travis Wilburn

We are super happy with Rented, Inc.! They do everything for us, the others [automated pricing tool companies] just provide training and we are on our own. We do not have time for daily rate management. They are well worth the price and have made a dramatic difference in our revenues and performance.

Stefanie Gould

Rented has more than doubled my revenue in the midst of a pandemic! Unreal!

Daniel Perry

We are spending far less on marketing than before and yet we are seeing more conversions and return on our investment.

Jonathan Foos

Track’s implementation process was very different. The most interesting thing about it was my employees could continue to do their normal job during this entire process.

Steve Surbaugh

Track has given us more time to be proactive with our guests and homeowners.

Chad Blankenship
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Contact Center Software

Capture, convert, and upsell more direct leads

Your direct channel isn’t just bits and bytes. Track Pulse brings the power of data to your inbound sales team to improve performance and delight guests. Record, organize, and review inquiries with ease. Help agents improve their skills through metrics like speed to answer, abandonment rate, conversion rate, and handle time.

Seven out of every ten inquiries don’t book at first. What would it mean if you could improve on that? Empower your inbound team to improve conversions, grow revenue, and start each guest’s journey on the perfect note.

Track Pulse is the only hospitality contact center solution that unifies communications across phone, email, SMS, chat, and third-party channels. Agent teams tell us it’s easy to use and helps them sell more.

Hospitality CRM

One CRM to rule them all

Many of your guest records were created years ago. Maybe your list began as a spreadsheet on a back-office computer or a Rolodex on the boss’ desk. Over the years, it got entered into the CRM-du-jour, which may not have “talked” to your PMS.

The result? Disparate systems that kinda work but don’t do everything you want or maybe even what you really need.

We built a hospitality CRM just for you.

Consolidate lead data, then drive targeted messaging or campaigns through segmentation. All data and guest activity stays with the guest profile, “traveling” seamlessly throughout the system.

Digital Marketing Services

Master the digital links in the booking chain

Technology can transform how hospitality works. Digital tools put immense power at your fingertips. But your web marketing game is only as good as your strategy and expertise in digital marketing.

Hospitality pros don’t always have a grounding in digital marketing. Some hire agencies, but many try to do it on their own. Our pricing puts digital marketing support within the reach of most property management companies.

Smaller operations have all the same tools and tactics available to big hotels and resorts. That levels the playing field, but the game is yours to learn.

Whether you need help with strategy, campaigns, or just need to know what’s working, we can help.

Client success stories

We Love Seeing Our Customers Succeed