Track Hospitality CRM

Email Automation

Stick With Your Guests and They'll Stick With You

Inform, welcome, and nurture guests while you sleep with email automation

Hospitality email marketing is a numbers game. Like any sales technique, it takes many no’s to get to a yes. Even the best-looking, most relevant, enticing emails won’t be read by 70% of your recipients. But it’s not just about volume. It’s also about timing and consistency.

Email automation is a transformative tool in your quest to grow and improve. Build triggers and sequences that create top-of-mind awareness and lead guests down the path to a booking.

Target demographics, behavior, spend, and more
Talk directly to your best (or lapsed) customers
Use more specific language and offers
Automate email sequences for new guests or sign-ups

Meet a Few of our Clients

Testimonials

The big thing I love about Track is they’re always future thinking, willing to take advice and see what they can do to improve the system.

Chad Blankenship

Track’s implementation process was very different. The most interesting thing about it was my employees could continue to do their normal job during this entire process.

Steve Surbaugh

Track has given us more time to be proactive with our guests and homeowners.

Chad Blankenship

Track Pulse helps us increase revenue by missing fewer inquiries. The data helped us realize we needed 12 reservations agents to handle all the demand.

Jen Bambrick

Track is very adaptable. It’s made us much more organized in responding to booking inquiries.

Jonathan Fonvielle

The customizations down to the unit level in Track are so much more powerful than our previous PMS.

Aaron Linfoot

Track is amazing – it’s helped us simplify our processes and consolidate the number of systems we have to use.

Chad Blankenship

We were looking for was an enterprise solution that would allowed our team to consolidate into one platform. Not only to improve the experience for our guests, but provide an easier to use, single technology solution for our team.

Aaron Linfoot

We were operating in over 24 different technologies … There were so many things, you can just imagine the training for an entry-level or any employee, really.

Amy Gaster
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Sept. 18–20, 2022

Minneapolis, MN

Property management software

Track PMS integrates

Track PMS includes connectivity to many 3rd party apps and has an API for connecting new applications

TNS success stories

We Love Seeing Our Customers Succeed

Track platform

Explore Track CRM

Advanced Hospitality CRM

Booking Lead Management

Actionable lead data that stays with the guest record
Booking Lead Management
Advanced Hospitality CRM

Audience Segmentation

Because relevance is king
Audience Segmentation
Advanced Hospitality CRM

SMS/Text Automation

Time-saving, cloud-based tools that approach magic
SMS/Text Automation
Advanced Hospitality CRM

Guest Surveys

Engage with your most enthusiastic guests
Guest Surveys