Webinar: Why and How You Should Be Tracking and Retargeting Voice Reservations Inquiries Copy
Traditionally, marketing and distribution leaders view the role of reservation agents as being to field inquiry calls, answer questions, and to attempt to close the sale on the first inquiry call. Surely, we should always have the “winner’s mindset” when we answer. Yet sometimes callers are just not ready to book regardless of what we say. This is especially true at resorts and at vacation home rental companies. Here are a few reasons: Longer stays. Larger parties and therefore… More people involved in deciding. Restrictive deposit and cancellations. They are overwhelmed by the number of options viewed online. Perhaps …
