3 Ways Hoteliers are Using Technology To Keep Occupancy High
COVID-19 has unquestionably accelerated the infusion of new technologies and applications into hotel operations. Safety of travelers is the number one priority that hospitality companies are facing right now. In order to keep your occupancy high, you must press play on adapting new technologies to k…
Boost Your Properties Visibility With These Helpful Website Analytics Tips
As a marketer, executive, or business owner, you know how important analytics can be to your business, but you probably also know how daunting a task it can be as a beginner! It’s tough to make sense of all the information and use it to help you make important business decisions and essentially pl…
The Quick Guide to Nurturing Relationships Through Email – Part 2
If you remember from our last email guide post, we said that email is essential for guest relationship nurturing. You need this in order to build a sustainable and profitable business in the travel & hospitality industry today..
Now, we’re letting you know the 3 additional tips we’ve foun…
The Quick Guide to Nurturing Relationships Through Email – Part 1
To build a sustainable and profitable business in the travel & hospitality industry today, you need to be using email to nurture relationships with past and future guests.
Spending time engaging with your guests and followers on social media is beneficial, making phone calls is crucial, but e…
Creating Branded Experiences
When it comes to guests choosing to stay at your property, it’s important to know what’s driving them to come and capitalize on it. Gone are the days of being able to have the standard room where a guest is going to sleep. Today, guests are looking for experiences to soak up the city they’re i…
Marketing Directly to Your Guests
Competition with OTAs is something most properties have grown accustomed to, but with drastically different marketing budgets in most cases, it’s important to understand the value behind marketing directly to your guests. Expedia and other OTAs have large marketing and advertising budgets, which h…
Reputation Management pt. 2: How to Maintain and Improve a Good Reputation
Last week we discussed how to repair a damaged reputation. But what if you already have a good reputation?
If your reputation is good you don’t want to get complacent. Regardless of what kind of reputation you currently have among past guests and interested travelers, more work can and should…
Reputation Management pt. 1: How to Repair a Damaged Reputation
In the hospitality and travel industry, a property lives and dies by their reputation. In order to boost guest loyalty, get more referrals, and continue growing your business year after year, you have to spend time proactively managing your reputation.
For some property managers, reputation manag…
How to Turn More Website Visitors into Confirmed Bookings
In the hospitality industry, it is essential to have a website. But, just having a website isn’t going to be enough to get visitors to book at your property over your competitors. If you want to play to win, you must have a website that’s built to convert.
There are more websites and property…