Introducing an even better Tape Chart
As a reservationist, your role is crucial in ensuring guest satisfaction and maximizing booking success. To empower you with a more efficient booking experience, and to limit screen jumping, Track has reimagined the reservation process with an enhanced Tape Chart,designed to work smarter an…
11 playbook strategies for thriving in every economic season
In today's economic climate, it is more important than ever for vacation rental property managers to have a well-defined playbook. With changing consumer behaviors and spending patterns, it is crucial to adapt and implement ways to maximize revenue and control costs. TravelNet Solutions has…
Best Habits For Selling Travel Insurance
These days, most vacation rental companies and many destination resorts offer travel insurance, especially those who require large deposits or full pre-payment, with restrictive cancellation policies requiring 30 or more days out to receive any refund.
The good news is that travel insurance…
Webinar Highlights: Train Your Team To Overcome Flooded Inboxes
Those of us who have worked in the lodging industry may fondly remember "The Good Old Days" when, at least as we remember it, our work lives were much less stressful because we didn’t have to deal with email! Yet like all memories, we tend to forget the bad parts of work back then! True, …
Webinar Highlights: Train Your Guest Services Team To Stop The ‘Full Refund Scammers’
Train Your Guest Services Team To Stop The "Full Refund Scammers"
As I make the rounds conducting hospitality and guest service excellence training workshops every month, the topic of what I call "full refund scammers" is certain to come up. Over the years I have always tried to redirect th…
Which Part Of The Sales Funnel Matters Most for Hospitality?
“Nothing happens until somebody sells something.”
This old chestnut has been with us for decades. Nobody knows who said it first or in what context, but the point is clear. If you’re in business, then everyone’s job in some way supports a cascading series of events that begin with a sale.…
How to Structure Drip Campaigns for Guest Nurturing
Property managers and hoteliers alike strive to achieve that homey, mi-casa-es-su-casa feeling that nurtures your relationship with guests and keeps them coming back.
But how can the warm and welcoming atmosphere you work to create during the stay follow them out the door? When it comes to digital …
Track TIP TUESDAY: Cancellation Reasons
Cancellations are still happening, even though the vacation rental industry is soaring. Track has the feature to add and configure a cancellation reason at the time of the cancellation. The biggest benefit of this, these cancellations will also be synced to your distribution channels as well. Specif…
Accounting/Billing Automation and Collections
At this very moment, pasty, hollow-eyed hermits around the country are emerging like cicadas, ready to slather on some SPF 50 and breathe the sweet air of freedom.
The hospitality industry has never been through anything quite like this. We’ve dealt with explosive demand and high occupancy be…
Track Wins Second Keystone Award from VRMB
Industry Veterans Still Dazzled By ‘Software of the Future’
Cottage Grove, Minn. May 11, 2021 —Back in 2019, TravelNet Solutions’ Track software earned a prestigious Keystone Award from the Vacation Rental Marketing Blog (VRMB), a resource dedicated to helping property managers …