What is Track Payments?
Earning a direct booking is a lot of work. From setting up your website to property photos and expensive marketing efforts, it comes at the end of a long chain of events, nearly all of which are under your direct control.
But then the time comes to process a payment and realize revenue. Sud…
Two Ways to Save Time on Reviews Management
In a previous blog, Why Reviews Management Matters for Short-Term Rentals, we made the case that diligence is key when reading and responding to reviews, and that the time commitment is worth it.
But how much time is too much?
Some large TNS clients have dedicated staffers to manage reviews…
Why Reviews Management Matters for Short-Term Rentals
Reviews Management: Quick Summary
Careful management of guest and host reviews is vital to the success of a modern short-term rental business. From establishing trust to meeting expectations, your review game has to be on point. But many property management companies dedicate hours each wee…
Guest Communications: Message Airbnb Clients Without Leaving Track
Airbnb has become a go-to platform for travelers seeking unique and comfortable accommodations worldwide. Until now, Airbnb used tokenized emails to enable communication between the property manager and the guest. These tokenized emails shielded the guest's identity, and within Track, there…
No More Toggling: Consolidate Your Stack with Track
Consolidating technology is not the wave of the future—it’s already here. In fact, simplifying your tech stack might be the best way to maximize ROI from your technology investments.
But ROI aside, there’s a practical reason to consolidate that you probably never considered: less swit…
Distribution Engine vs. Direct Connect: What’s the Difference?
Among the many decisions and day-to-day operations our property managers face, these questions are often in the back of their minds:
Where is my money coming from?
What channels am I on?
How many units are live on each channel?
Fortunately, Track’s new channel management solution, Distr…
Manage Embedded OTA Fees Without Exasperating Your Guests
Managing fees on online travel agencies (OTAs) can be a real headache for property managers. You’re faced with the challenge of competitive pricing, but you’re torn between simplified guest pricing or itemized guest pricing with a lower rent charge. You also need to cover your expensesâ…
Preparing Properties for Pets: The Lowdown (Part 2 of 2)
Pets guests aren’t something you just shoo in the door and forget about. A lot goes into preparing properties to receive them. You’re always going to be balancing your investment to accommodate the furry nonhumans with your ROI. You’ll also be balancing the upkeep required against the…
Celebrating One Year of Collaboration With Blue Star Innovation Partners
This week just one year ago, TravelNet Solutions issued an email to customers that read, in part, "Blue Star Innovation Partners, a Texas-based investment firm, is making a significant investment that will help us develop products and services faster, hire more staff, and pursue our market …
Pets Allowed: Do you want them? Will they pay? (part 1 of 2)
Pets are on the go and they need a place to stay!
According to a 2019-2020 conducted by the American Pet Products Association, about 85 million American families (or 67%) own some kind of pet, and out of that, 78% shlep their pets with them on vacay.
And the numbers are rising. You can tell…
