3 Ways Hoteliers are Using Technology To Keep Occupancy High
COVID-19 has unquestionably accelerated the infusion of new technologies and applications into hotel operations. Safety of travelers is the number one priority that hospitality companies are facing right now. In order to keep your occupancy high, you must press play on adapting new technologies to k…
Boost Your Properties Visibility With These Helpful Website Analytics Tips
As a marketer, executive, or business owner, you know how important analytics can be to your business, but you probably also know how daunting a task it can be as a beginner! It’s tough to make sense of all the information and use it to help you make important business decisions and essentially pl…
The Quick Guide to Nurturing Relationships Through Email – Part 2
If you remember from our last email guide post, we said that email is essential for guest relationship nurturing. You need this in order to build a sustainable and profitable business in the travel & hospitality industry today..
Now, we’re letting you know the 3 additional tips we’ve foun…
The Quick Guide to Nurturing Relationships Through Email – Part 1
To build a sustainable and profitable business in the travel & hospitality industry today, you need to be using email to nurture relationships with past and future guests.
Spending time engaging with your guests and followers on social media is beneficial, making phone calls is crucial, but e…
Creating Branded Experiences
When it comes to guests choosing to stay at your property, it’s important to know what’s driving them to come and capitalize on it. Gone are the days of being able to have the standard room where a guest is going to sleep. Today, guests are looking for experiences to soak up the city they’re i…
Reputation Management pt. 1: How to Repair a Damaged Reputation
In the hospitality and travel industry, a property lives and dies by their reputation. In order to boost guest loyalty, get more referrals, and continue growing your business year after year, you have to spend time proactively managing your reputation.
For some property managers, reputation manag…
6 More Things Your Property Should Share on Facebook Part 2
1. Curated Articles
In addition to sharing your own content, you can also take the opportunity to share curated articles and resources on your Facebook page. Curated content is content that you find on third-party websites. Some good examples of curated content that you could share with travelers o…
6 Things you should share on your Facebook Pt1
This is part one of two on Things You Should Share on Your Facebook created for Hotels, Resorts, Inns, Lodges, and Vacation Rentals. Check back next Tuesday for Part 2.
In order to boost loyalty, word of mouth, and repeat visits, you have to make an effort to engage with your guests during times …